General Terms and Conditions

SOLIS TURIZEM URŠKA PODGORŠEK S.P.
MARIBORSKA CESTA 88 , 3000 CELJE, EU – SLOVENIJA
VAT No: SI42339600, Registration number: 6011870000

General terms for providing accommodation services

1. CONTENT OF OFFER
SOLIS TURIZEM URŠKA PODGORŠEK S.P., Mariborska cesta 88, 3000 Celje, EU-Slovenija (in further text the agency) insures the accommodation service to the guest according to information available on site www.solis-turizem.com, and also in accordance with the period and details of the confirmed reservation, except in case of illness or death of the host or his closest family; and also the agency is not liable for force majeure conditions that cannot be anticipated or eliminated (natural disasters: earthquakes, floods, fires, droughts, wars, strikes, acts of terrorism and restrictions issued by the government: mobilization, ban to exit the country).

2. BOOKING AND PAYMENT
Inquiries and booking for accommodation are received electronically, by e-mail or in person at the agency’s offices.
When booking, the guest confirms that he accepts the General Terms entirely. In other words, everything stated in the General Terms becomes legally binding both for the guest and the agency. The agency provides the guest with all the information relevant for the journey, and also offers him travel insurance package as well as the cancellation insurance. When booking, the guest is required to give all the information necessary in the booking procedure.
To confirm the booking it is necessary to pay the advance depending on the payment method. The balance must be paid at least 15 days prior to the arrival date or directly to the host upon arrival. The guest is informed about the payment methods while confirming the reservation.

Payment can be made:

– Payment via bank account
– PayPal
– Payment in cash
– via credit card